PURCHASE AND SALE TERMS AND PRIVACY POLICY

SHIPPING

All orders are shipped via insured overnight express service and must be signed for upon delivery. Customer is responsible for all shipping charges.  We typically ship within 3 to 8 weeks of your purchase. If you would like faster delivery, please contact us at jj@jjnumber8.com, and we will make every effort to accommodate your request. In the event of a production delay, we will promptly notify you with an updated shipping date.  JJ Number 8 is not responsible for unanticipated delays in production or shipping.

PAYMENT

JJ Number8 uses a third party to authorize and effect all credit card transactions.  We hold no credit card information at JJ Number 8.  Our third party payment processor accepts Visa, Mastercard, and American Express and uses industry leading security and encryption technology to secure your payments and personal information.

SALES TAX

Applicable sale tax is added to all orders.

RETURN POLICY

We custom make every piece purchased. For this reason, all sales are FINAL. We are unable to accept returns or offer exchanges.

REPAIRS

For repairs please contact us at jj@jjnumber8.com with the following information:

  • The item in need of repair
  • The repair needed
  • Your sales invoice
  • Your contact information

If we determine in our sole discretion to accept your piece for repair, we will email you shipping information and a repair estimate.  You are responsible for the cost of all repairs, including all shipping charges.  We are not responsible for your item until it is in our possession. Repairs typically take 3-8 weeks.

PRIVACY POLICY AND COLLECTION OF PERSONAL INFORMATION

We use the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, process membership requests when you apply or otherwise administer your participation in our programs, to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events. We also use your personal information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.  To best serve you, we may share your personal information with service providers that provide support services to us or that help us market our products and services, accept payments for merchandise, administer our programs, operations, fulfill your requests, surveys, contests, sweepstakes and product reviews, or provide you with membership information. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from www.jjnumber8.com.  We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, detect and protect you or us from fraud or theft, manage information security or bring legal action to protect your rights or the rights of JJ Number 8 or others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.  Our website is only available for use on the condition that you agree to comply with and be legally bound to the policies and legal terms and conditions contained herein.  We are committed to doing our best to continually update the information contained on the website including, but not limited to, item availability and pricing. We reserve the right to update prices and correct inaccuracies without prior notice. Please note that by using this website you agree to comply with, and be bound by, the revised terms without warning. This policy applies to all users of this website. If you have questions about our policy or do not agree with it, please contact us at jj@jjnumber8.com before visiting or using www.jjnumber8.com.

You may be able to browse www.jjnumber8.com without giving us your information. However, additional services may be available if we have certain information about you. We may collect the following information:

• Account registration information (name, telephone number, mailing address, and email address)

• Billing information is collected by our third party payment processors, transaction and credit card  information (if a purchase is made at www.jjnumber8.com)

• Purchase information

• Website usage information

In the event that you contact us, we may keep a record of the correspondence as well as information regarding your personal or professional interests, demographics, experiences with our products and contact preferences.  Please be advised that you represent and warrant that any personal information made available to us is done so voluntarily, with your knowledge and consent when making a request, submission or registration for services from JJ Number 8. Registration or other forms may contain both mandatory fields and non-mandatory fields; if you choose not to complete the mandatory fields then JJ Number8 may not be able to respond to your request or activate your option choices.

The purpose of the collected information is to provide you with excellent service, to keep internal records, to improve our products and service offerings, to communicate with you by email, telephone or post if you have purchased our products or indicated that you would like to subscribe or be contacted with any additional information, and to communicate with you regarding your JJ Number 8 account. If you have purchased a product or requested information from us, you will be placed on our mailing list and will receive mailings by post and/or email.  If you do not wish to receive the above information please email your request to us at jj@jjnumber8.com. We would like to provide you with information about new products, promotions, special offers and other opportunities which we think are suitable for you. We may send you this information by mail, email, or telephone; and, if you purchase a product from us, we may keep your information for future mailings.  If you are a client or have made any inquiries, we may contact you regarding your purchase or other related matters. We may email you information about our products, services and events that may be of interest to you by way of JJ Number 8 informational emails. If you do not want your information used for direct or email marketing purposes, please email your request to us.

JJ Number 8 does not sell, rent or disclose your personal information. We will not transfer or disclose your personal information for any reason other than to the third party suppliers and vendors we engage to run our business, our affiliates, our employees as defined by applicable California law, in order to process your data for the same purposes or within the same activity as indicated in this Privacy Policy, or a purchaser or potential purchaser of our business, unless we have your permission or are under a duty to disclose your personal information in order to comply with any legal obligation, or in order to enforce or apply other agreements or to protect the rights, property or safety of JJ Number 8, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.

You may request information collected about you under the applicable data protection legislation. To obtain a copy of the information on file or to be removed form our database, please email us at jj@jjnumber8.com.

You may request details of personal information we hold about you under applicable data protection legislation. If you would like a copy of the information held on you please write to our customer services department by email at jj@jjnumber8.com.

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database, please write to our customer services department or email us at jj@jjnumber8.com as soon as possible.  We will correct or update any information as soon as possible.

 

COOKIES

We use cookies for certain parts of www.jjnumber8.com, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser and allow us to identify that you are a repeat visitor of www.jjnumber8.com. They make it easy for you to maintain your preferences on www.jjnumber8.com, and allow us to see how you use our website. This enables us to tailor www.jjnumber8.com to suit your preferences and measure usability.

You can choose to disable the cookies from your browser and delete all cookies stored on your computer. We will not use information obtained from cookies that identify individual customers for marketing purposes.

APPLICABLE LAWS

www.jjnumber8.com (excluding any links) is owned and controlled by JJ Number 8, Inc. from its offices in California, United States of America. By accessing www.jjnumber8.com, both you and JJ Number 8 agree that the statutes and laws of the State of California, without regard to conflict of laws, will apply to all claims and matters relating to this website or your use of this website. You also agree to the exclusive personal jurisdiction and venue of the Superior Courts of California in the county of Orange and the United States District Court for the Central District of  California.

Visitors to www.jjnumber8.com are responsible for their own compliance with local laws regarding website use and access.

COPYRIGHT

All content on this website is copyrighted by and the property of JJ Number 8, Inc. Unauthorized use of any content on www.jjnumber8.com is not permitted. You may not download or save a copy of the website or any picture, video, or any other portion thereof, for any purpose. All rights reserved.

PHOTOGRAPHY

Due to screen defaults and photography techniques certain pieces may appear slightly different. For example, slightly larger or smaller than in actuality, stones may appear lighter or darker than in actuality and colors may vary from that in actuality.

NO WEBSITE WARRANTY

This website is provided “as is,” “where is” and “as available,” without warranty of any kind, either express or implied. Without limitation of the foregoing, JJ Number 8 specifically disclaims any and all warranties, including, but not limited to: (i) any warranties concerning the availability, accuracy, appropriateness, reliability, timeliness, usefulness, or otherwise of the content of the website; and (ii) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by the website, including without limitation as a result of (1) any error, omission, deletion or defect in the content, or (2) any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tort, negligence, defamation or under any other cause of action. JJ Number 8 does not warrant or guarantee (1) that any portion of the website will be free of infection by viruses, worms, trojan horses or anything else manifesting contaminating or destructive properties; or (2) that access to the website will be uninterrupted or error-free.

JJ Number 8 does not warrant or make any representations regarding the use or the results of the use of the materials in this website. You agree, by using this website, that your use of this website is at your sole risk, that you (and not JJ Number 8 or any of its agents) assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this website, and that you (and not JJ Number 8 or any of its agents) shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this website.

Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.

SECURITY

To prevent unauthorized access or disclosure we have implemented suitable physical, electronic and managerial procedures to secure the information we collect online. However, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security. Passwords which allow you to access certain parts of www.jjnumber8.com are not our responsibility. We advise you to keep your passwords confidential. The staff at JJ Number 8 processes information on our website. By submitting your personal information you agree that our staff may participate in, among other things, the fulfillment of orders, the processing of payment details, and customer service. JJ  Number 8 is committed to taking every reasonable measure to ensure that your information is secure in accordance with this privacy policy.

LINKS TO OTHER WEBSITES

The linked sites may contain content and graphics that contain explicit material unsuitable for minors or that may otherwise be offensive. If you enter these linked sites, you assert that you are of legal age in your jurisdiction to view such material and that any interaction between you or use by you of the content of these linked sites is not in violation of any community or local standards to which you belong and/or from which you access these linked sites.

NOTES TO MINORS AND CHILDREN

No part of this Website is directed to children under the age of thirteen and we will not knowingly collect personal information on or from any child under thirteen. To register or place an order, you must have reached eighteen years of age and have legal capacity to enter into a contract. Should we discover or be informed that a child under the age of eighteen has registered his/her or another person’s information, we will delete such information from our records.